 |
Use this box to search for
Answers among the FAQ / Q & A.
INSTRUCTIONS:
FAQ = Frequently Asked Questions
Q & A = Questions & Answers
The FAQ / Q & A helps locate specific tips or directions to help you get things done (e.g. “trash collection?”, or “dog license?”– exclude quotation marks.
- Click in the white box.
- Type your word or phrase.
- Click “Ask FAQ” button. Next, you’ll see a page listing common, related questions and answers.
Printer-Friendly Page
Ask a Question Page
login
|
|
FAQ / Q & A FAQ List of Categories
-
What’s the best way to use the FAQ /Q & A?
In order to get the most out of this FAQ, a user should:
- Use “Ask FAQ” to seek solutions among all Categories.
- See “FAQs by Category” to view solutions offered by a particular Dept. or Division, e.g. “Housing” for questions about “building permits”.
- Ask L.O.I.S. (the Local Offline Information Source)
Still can't find your answer? Don't despair– call for help from a real human being– the City receptionist. Dial 609-386-0200 ext. 0. Leave your name, telephone number, and a brief to-the-point message. The City switchboard operator will attempt to call you back and direct you to the correct department or other helpful information.
- Try “Ask a Question” to pose your unanswered question to the FAQ Administrator. If you think your Question may be a popular one, you may use the “Ask a Question” box so that the Administrator can consider your inquiry for future inclusion and thus improve this tool for the people of Burlington.
Top
I submitted a question using “Ask a Question”– why haven’t I been answered? Why hasn’t it appeared in the FAQ?
Questions submitted to the FAQ Administrator must be considered, answered and reviewed by appropriate City personnel prior to their inclusion. One of the factors to be weighed is how likely the question is to be raised by others. Please be patient.
If you need more immediate answers, please call for help from the City receptionist. Dial 609-386-0200 ext. 0. Leave your name, telephone number, and a brief to-the-point message. The City switchboard operator will attempt to call you back and direct you to the correct department or other helpful information.
Top
How do I search the FAQ / Q & A?
The FAQ / Q & A helps locate specific tips or directions to help you get things done (e.g. “What day is my trash collected?”, or “How do I license my dog?”.
- Click in the white box.
- Type your phrase or question. (Exclude quotation marks.)
- Click “Ask FAQ” button. Next, you’ll see a page listing common, related questions and answers.
- Click the question most similar to yours, and read or print the answer.
Top
What are some tips or tricks for using the FAQ / Q & A?
- Use “Ask FAQ” at left of FAQ pages to search out solutions among all FAQ Categories.
- See “List of FAQ Categories” to browse solutions offered by a particular Dept. or Division, (e.g. “Housing” for questions about “building permits”).
- Try “Ask a Question” to pose your question about subjects not presently covered. This form will appear after an unsuccessful “Ask FAQ” search, or you may click the link at lower left on FAQ pages.
- For simpler pages to print, click the “Printer-Friendly Page” link at lower left on FAQ pages.
Top
MORE TIPS ON USING FREQUENTLY ASKED QUESTIONS
- Use “Ask FAQ” at left to search out solutions among all Categories.
- See “FAQs by Category” above to browse solutions offered by a particular Dept. or Division, (e.g. “Housing” for questions about “building permits”).
- Try “Ask a Question” to pose your question about subjects not presently covered. This form will appear after an unsuccessful “Ask FAQ” search.
|
|
