Official FAQs / Q & As

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INSTRUCTIONS:
FAQ = Frequently Asked Questions
Q & A = Questions & Answers
The FAQ / Q & A helps locate specific tips or directions to help you get things done (e.g. “trash collection?”, or “dog license?”– exclude quotation marks.

1. Click in the white box.
2. Type your word or phrase.
3. Click “Ask FAQ” button. Next, you’ll see a page listing common, related questions and answers.

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• I need to find out a birth date, or research a date of death, but how?
  
  
• Who is responsible for answering phones at City Hall?
  
  
• Can I get the Board of Health to inspect something?
  
  
• How do I learn more about City Recreational programs offered?
  
  
• I want to reserve for use a City facility, field, park, playground or meeting room... whom do I contact?
  
  
• Whom may I contact about Summer arts and crafts programs for children or adults?
  
  
• Youth sports! What sports and recreation opportunities can my child participate in?
  
  
• Grown-up sports! What sports and recreation opportunities does the City provide for an adult to participate in?
  
  
• Hey, can I use that Boat Ramp access to put my boat in the Delaware River?
  
  

• I need to find out a birth date, or research a date of death, but how?
  
  Registrar of Vital Statistics, Secretary to the Board of Health can answer questions of public record, M-F 9am-5pm TEL: 609-386-0200 ext. 137.
  
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• Who is responsible for answering phones at City Hall?
  
  In addition to our new automated telephone answering system available 24/7/365, we offer a human receptionist (operator) whenever possible, who can help direct your calls to their most effective destination. TEL: 609-386-0200
  
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• Can I get the Board of Health to inspect something?
  
  Active investigations to be undertaken by the Board of Health Inspector must be approved by the Board of Health. If you detect a condition you believe threatens public health and which warrants closer scrutiny, notify the Board of Health M-F 9am-5pm TEL: 386-0200 ext. 137.
  
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• How do I learn more about City Recreational programs offered?
  
  See the Recreation Division webpage here. Call the Recreation Dept. M-F 9am-5pm TEL: 609-386-4070.
  
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• I want to reserve for use a City facility, field, park, playground or meeting room... whom do I contact?
  
  Contact Bea Stiltz in the Division of Recreation, M-F 9am-5pm TEL: 609-386-4070 FAX: 609-386-0766.
  
  Requirements, rules and regulations governing use of City facilities by organizations and individuals are visible on the Recreation Division Facilities Use webpage here. Depending on user, facilities use may require any of: application, fees, insurance, or hold harmless contract.
  
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• Whom may I contact about Summer arts and crafts programs for children or adults?
  
  ? /8TMary Dallman in the Division of Recreation
  M-F 9am-3pm from Jun 25–Aug. 7
  
  TEL: 609-386-4070
  
  FAX: 609-386-0766.
  
  See listings of programs on the Recreation Division webpage here.
  
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• Youth sports! What sports and recreation opportunities can my child participate in?
  
  Lots of sports activities are sponsored by the City... see listings of sports programs on the Recreation Division Youth Programs webpage here.
  
  Contact the Division of Recreation, M-F 9am-5pm TEL: 609-386-4070 FAX: 609-386-0766.
  
  Look for notices which are occasionally sent home with eligible children from school.
  
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• Grown-up sports! What sports and recreation opportunities does the City provide for an adult to participate in?
  
  Lots of sports activities are sponsored by the City... see listings of sports programs on the Recreation Division Adult Programs webpage here.
  
  Contact the Division of Recreation, M-F 9am-5pm
  
  TEL: 609-386-4070
  
  FAX: 609-386-0766.
  
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• Hey, can I use that Boat Ramp access to put my boat in the Delaware River?
  
  A Permit is required to launch watercraft. Permits must be displayed on all vehicles, trailers and watercraft.
  
  Permits are available at City Hall from:
  
  Municipal Clerk's office
  City Hall Municipal Offices
  525 High Street
  Burlington NJ 08016
  M-F 9am-4pm
  
  Permits are also available at the Boat Ramp on Saturdays and Sundays during the season.
  
  See Boat Ramp page for additional details on use of the City Boat Ramp.
  
  Boat Ramp Season begins April 1st, ends October 31st.
  
  Hours in-season:
  Open 6am-10pm, 7 days/week in-season,
  with Attendant Fri., Sat., Sun 8am-4pm.
  
  Maximum Boat Length is 28 ft.
  
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MORE TIPS ON USING FREQUENTLY ASKED QUESTIONS

• Use “Ask FAQ” at left to search out solutions among all Categories.
• See “FAQs by Category” above to browse solutions offered by a particular Dept. or Division, (e.g. “Housing” for questions about “building permits”).
• Try “Ask a Question” to pose your question about subjects not presently covered. This form will appear after an unsuccessful “Ask FAQ” search.